Reference

How lemon4d Handles Your Personal Data

When you open an account and connect your DANA, OVO, or GoPay wallet, we collect certain information to keep your account running and your transactions secure.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlData retention clarityYour right to request changes
lemon4d How lemon4d Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how your data is used, want to request a correction, or need to flag a concern about your account information, our support team handles privacy requests directly. You can reach us through live chat, email, or the in-account help form — responses cover data access, deletion requests, and wallet-related data queries.

Team online

Live Chat

Start a live chat session from your account dashboard to ask about your data, request a correction, or flag any privacy concern tied to your wallet or session history.

Email Support

Send a written privacy request to our support email. Include your registered account details so we can locate and review your data accurately and respond promptly.

In-Account Help Form

Use the help form inside your account settings to submit a formal data access or deletion request. We log every submission and follow up through your registered contact.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Your account security and data integrity are not afterthoughts. We apply encryption across account login, wallet verification steps, and transaction records — whether you are connecting through DANA, OVO, or GoPay. Cookies are used to keep your session active and remember your lobby preferences; you can adjust cookie settings through your browser at any time. We do not share identifiable account data with advertisers.

Encryption on Every Transaction

All data moving between your device and our servers is encrypted, including the wallet verification steps for DANA, OVO, and GoPay deposits and withdrawals.

Cookie Control Is Yours

We use session cookies to keep you logged in and functional cookies to remember your lobby state. You can clear or block cookies via your browser settings without losing your account.

Retention With a Clear End Date

Your data is kept for as long as your account is active. Once you close your account, we follow a structured deletion process in line with applicable local law and eligible-region requirements.

Request Access or Correction Anytime

You can request a copy of the data we hold on your account, ask us to correct inaccuracies, or submit a deletion request through live chat or our support email at any time.

Common Questions About Your Data and Rights

These are the questions we hear most often about how your personal information is handled on lemon4d. If your question is not covered here, our support team can address it directly through live chat or email.

We collect your name, contact details, device information, and the wallet identifiers you use — such as your DANA or OVO account — to process deposits and verify your identity.

Your wallet data is used only to process the transaction you start. We do not share DANA, OVO, or GoPay identifiers with third-party advertisers or unrelated services.

We hold your data while your account is active and for any additional period required by applicable local law. After your account closes, we follow a structured deletion process.

Yes. Submit a data access request through live chat or our support email. Include your registered account details so we can locate and send you the relevant records accurately.

Use the in-account help form or contact us via live chat. State clearly what you want corrected or removed, and we will process your request subject to any legal retention obligations.

We use session and functional cookies to keep your account active and remember lobby preferences. You can adjust or block cookies through your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.